Terms of Service & End User License Agreement (EULA)

Last updated: 16 May 2026

By creating an account or using SpeakPair ("the app", "the service"), you agree to these Terms and this End User License Agreement. If you do not agree, do not use the app.

0. Zero-tolerance policy for objectionable content and abusive users

SpeakPair has zero tolerance for objectionable content and abusive behavior. There is no warning system for serious violations. Any user who displays objectionable content — including nudity, sexually explicit acts, hate speech, harassment, threats, or illegal content — or who behaves abusively toward another user, will have the offending content removed and their account ejected from the service.

By using SpeakPair you explicitly agree that you will not create, upload, transmit, or display objectionable content, and that you will not abuse, harass, threaten, or harm other users. Every user can report and block any other user at any time (in-call menu and post-call screen). We review every report and act on objectionable content within 24 hours by removing the content and ejecting the offending user.

1. Eligibility

• You must be at least 18 years old.
• You must provide a real date of birth at signup. Falsifying age is a violation of these Terms and grounds for permanent ban.
• You must have legal capacity to enter into a binding agreement in your jurisdiction.

2. Account

• One account per person.
• You are responsible for all activity under your account.
• Keep your password secure. Notify us immediately of unauthorized access at support@speakpair.com.
• We may suspend or close any account at our sole discretion if we reasonably believe these Terms have been violated.

3. Acceptable Use — zero tolerance

SpeakPair enforces a zero-tolerance policy. While using SpeakPair, you must NOT:

• Display nudity, sexually suggestive content, or perform sexual acts on camera
• Harass, threaten, or bully other users
• Use hate speech, slurs, or discriminatory language
• Engage in or promote illegal activity
• Share child sexual abuse material (CSAM); we report all CSAM to law enforcement
• Impersonate another person
• Spam, advertise, or solicit
• Record, screenshot, or distribute another user's video or audio without their explicit consent
• Attempt to circumvent matching, blocks, or reports

Violations may result in immediate suspension, permanent ban, and (for illegal activity) reporting to authorities.

4. Reports and moderation

You can report users via the in-call menu or post-call screen. Reports are reviewed within 24 hours. While under review, the reported user may be temporarily restricted from matching.

We act on reports in good faith. False or malicious reports may themselves result in action against the reporter.

5. User-generated content

You retain ownership of anything you say or display in calls. By using SpeakPair, you grant us a non-exclusive, worldwide, royalty-free license to process call metadata (duration, participants, ratings) for the purpose of operating the service. We do not record video or audio.

6. Termination

We may suspend or close your account at any time for any reason, including:

• Violation of these Terms
• Multiple valid reports against you
• Inactivity beyond 12 months
• A government request

You may close your account at any time from the Profile tab. Closure does not entitle you to a refund of any unused subscription period.

7. Disclaimers

The service is provided "as is" and "as available" without warranties of any kind. We do not guarantee:

• Uninterrupted or error-free operation
• That match partners will behave appropriately
• That the service will meet your expectations or learning goals

We are not responsible for the conduct of any user. You interact with other users at your own risk.

8. Limitation of liability

To the maximum extent permitted by applicable law, our total liability to you for any claim arising out of or relating to the service is limited to the greater of (a) the amount you paid us in the 12 months before the claim, or (b) USD 10.

We are not liable for indirect, incidental, special, consequential, or punitive damages, including loss of data, profits, or reputation.

9. Indemnification

You agree to defend, indemnify, and hold harmless the operator from any claim, demand, loss, or damages (including legal fees) arising from:

• Your use of the service
• Your violation of these Terms
• Your violation of any law or third-party right
• Content you transmit through the service

10. Changes to Terms

We may update these Terms. Material changes will be announced in the app. Continued use after changes means you accept the new Terms.

11. Governing law and disputes

These Terms are governed by the laws applicable at the operator's place of business. Any dispute that cannot be resolved by contacting support@speakpair.com first will be resolved through binding arbitration on an individual basis (no class actions). Either party may seek injunctive relief in any court of competent jurisdiction for intellectual-property or unauthorized-access claims.

12. Contact

• Email: support@speakpair.com

By using SpeakPair you confirm that you have read, understood, and agree to these Terms.