Delete your account
Last updated: 10 May 2026
You can delete your SpeakPair account and the data linked to it at any time, directly inside the app.
In-app deletion (recommended)
Open the app and go to the Profile tab → tap the menu (⋮) in the top-right corner → Delete account. After a confirmation step, your account and associated data are deleted immediately and you are signed out. This action is permanent and cannot be undone.
Alternative: request deletion by email
If you can no longer sign in, send an email to support@speakpair.com from the email address you registered with. Use the subject line "Delete my SpeakPair account". We'll confirm receipt within 3 business days and complete deletion within 30 days.
What gets deleted
- Your profile (name, photo, languages, bio, streak)
- Authentication record (email + password hash)
- Ratings you have given and received
- Your block list
- Push notification tokens
- Daily talk-time aggregates
What is kept
Some data is anonymized rather than deleted to preserve service integrity:
- Call session metadata (duration, timestamp) — your user ID is removed but the row stays so other users' rating history stays consistent. Retained 90 days.
- Reports filed against the account — kept for 2 years for legal compliance, with your identifier hashed.
- Server access logs — kept 30 days then deleted.
Cancelling deletion
In-app deletion is immediate and cannot be cancelled. For an email request, you can cancel by writing to support@speakpair.com within 7 days of your initial request.
Questions? support@speakpair.com